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Warranty
Statement |
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Warranty Claim
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All claims for
labor or parts must be made directly through Turbo Air. If unit was
manufactured more than one year, proof of purchase must be faxed in
or sent with claim.
All claims should include: model number of the unit, the serial number
of the cabinet, and all pertinent information supporting the existence
of the alleged defect.
If compressor is replaced under warranty, Turbo Air will either request
the compressor or compressor tag be returned. Compressor or tag must
be returned with all information related to the unit. Any action or
breach of these warranty provisions must be commenced within one year
after said cause of action has occurred. |
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One
Year Parts & Warranty
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Turbo
Air warrants to the original purchaser of every new Turbo Air refrigerated
unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance
service as specified by Turbo Air and upon proper installation and
start-up in accordance with the instruction packet supplied with each
Turbo Air unit. Turbo Air's obligation under this warranty is limited
to a period of one (1) year from the date of original installation
or 15 months after shipment date from Turbo Air, whichever occurs
first.
Any parts, covered under this warranty, that are determined by Turbo
Air to have been defective within one (1) year of original installation
or fifteen (15) months after shipment date from manufacturer, whichever
occurs first, is limited to the repair or replacement, including labor
charges, of defective parts or assemblies. The labor warranty shall
include standard straight time labor charges only and reasonable travel
time, as determined by Turbo Air. No labor warranty for walk-in cooler
equipment.
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Addition
Four Year Compressor Warranty
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In
addition to the one (1) year warranty stated above, Turbo Air warrants
its hermetically sealed compressor to be free from defects in both
material and workmanship under normal and proper use and maintenance
service from a period of four (4) additional years from the date of
original installation, but not to exceed five (5) years and three
(3) months after shipment from the manufacturer.
Compressor determined by Turbo Air to have been defective within this
extended period will, at Turbo Air's option, be either repaired or
replaced with a compressor or compressor parts of similar design and
capacity.
The four (4) year extended compressor warranty applies only to hermetically
sealed parts of the compressor and does not apply to any other parts
or components, including, but not limited to, cabinet, paint finish,
temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or and other electrical component, etcetera.
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404A/134A
Compressor Warranty
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The
four-year compressor warranty detailed above will be voided if the
following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester
lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities.
2. Drier replacement is very important and must be changed when a
system is opened for servicing. A 620 copper drier or better is highly
recommended. 3. Micron level vacuums must be achieved to insure low
moisture levels in the system. 500 microns or lower must be obtained.
4. When compressor is grounded, suction filter drier and 620 drier
or better must be replaced.
5. Compressor must be obtained through Turbo Air Inc., unless otherwise
specified in writing, through Turbo Air's warranty department.
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What Is Not Covered By This Warranty
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Turbo
Air's sole obligation under this warranty is limited to either repair
or replacement of parts, subject
to the additional limitations below. This warranty neither assumes
nor authorizes any person to assume obligations other than those expressly
covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC
LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSSES, OR DAMAGES ARISING FROM FOOD
OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT BECAUSE of REFRIGERATION
FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and
applies only in favor of the original purchaser / user to whom delivered.
ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE
AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TURBO AIR ASSUMES NO LIABILITY FOR PARTS OR LABOR
COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER
USAGE OR INSTALLATION OR FAILURE TO CLEAN AND / OR MAINTAIN PRODUCT
AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT
OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. Turbo Air is not responsible
for the repair or replacement of any parts that Turbo Air determines
have been subjected after the date of manufacture to alteration, neglect,
abuse, misuse, accident, damage during transit or installation, fire,
flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TURBO AIR IS NOT RESPONSIBLE FOR
THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING
FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE,
OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY,
EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL
FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED
WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. LABOR FOR WALK-IN COOLER EQUIPMENT IS NOT COVERED.
OUTSIDE U.S. AND CANADA: This warranty does not apply to, and Turbo
Air is not responsible for, any warranty claims made on products sold
or used outside the United State and Canada.
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